Master Adaptive Communication in Healthcare Teams
A 60-90 minute bite-sized course based on the Colours Communication Model. Improve communication with colleagues and patients, reduce conflict and deliver better patient outcomes.
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Who is this for?
Built exclusively for NHS healthcare teams
Whether you're handing over patients, delegating tasks in high-stress situations, or trying to understand
why a colleague responds differently under pressure — communication is your most critical clinical tool.
This course gives you a simple, actionable framework to adapt your style instantly and improve team synergy.
Course Features
Designed for busy healthcare professionals
We know finding time for training is hard. That's why we've stripped out the fluff and designed a multi-format learning experience that fits into your schedule.
Bite-Size Lessons
5 modules broken into 2–3 short lessons. Complete the entire course in just 60-90 minutes.
Audio Summary
Learn on the move. Download the full course audio summary to listen during your commute or break.
Quick-Reference Sheet
A downloadable 1-page summary designed for phones and tablets. Access the model instantly on the ward.
CPD Accredited
Fully accredited for your continuing professional development portfolio.
Instant Certificate
Receive your personalised completion certificate immediately after finishing the final module.
Personal Colours Evaluation
Discover your own dominant colour style with a personal evaluation included in the course.
Course Curriculum
What you'll learn in 60-90 minutes
Five highly focused modules designed to give you actionable tools you can use on your next shift.
Communication Challenges in Healthcare
Explore the unique communication pressures in NHS environments and discover the science behind how we communicate.
- Communication Challenges in Healthcare
- The Science Behind Communication
The Colours Communication Model
Discover the four colour communication styles and learn to identify them quickly in yourself and your colleagues.
- Reds and Yellows
- Greens and Blues
- Fast and Effective Style Spotting in Others
Adapting Your Communication Style with Colleagues
Learn practical techniques to flex your style and use the Colours Model to resolve conflict within your team.
- Adapting Your Communication Style with Colleagues
- Using Colours to De-escalate Conflict with Colleagues
Adapting Your Communication Style with Patients
Apply the Colours Model to patient interactions to improve understanding, adherence and outcomes.
- Adapting Your Communication Style with Patients
- Improving Patient Adherence with The Colours Model
- Using Colours to De-escalate Conflict with Patients
Case Scenarios and Knowledge Check
Apply your learning through real-world healthcare scenarios and complete your knowledge check to earn your CPD certificate.
The Methodology
What is the Colours Communication Model?
In a fast-paced healthcare environment, miscommunication isn't just frustrating — it's dangerous. The Colours Model is a simple, universally recognised psychological framework that categorises communication styles into four distinct styles.
Red
Direct, decisive, action-oriented.
Yellow
Sociable, enthusiastic, persuasive.
Green
Caring, patient, consensus-driven.
Blue
Cautious, precise, analytical.
This course teaches you how to quickly identify the dominant colour style of your colleagues and patients and dynamically adjust your approach to ensure your message lands perfectly — every time.
Frequently Asked Questions
Ready to transform your communication?
Get instant access to all 5 modules, the audio summary, personal evaluation and the quick-reference sheet. Earn your CPD certificate today.
Limited Time Launch Offer
- CPD Accredited Course
- 60-90 Minute Completion Time
- Instant Certificate on Completion
- Downloadable Audio Summary
- Personal Colours Evaluation Included
🔒 Secure payment via Stripe · Pay in instalments with Klarna or Clearpay
